Navigating HIPAA-Compliant Texting and Voice Calls as a Psychotherapist with Spruce Health

Open dialogue and building trust with clients is one of the most important aspects of therapy. This means that highly sensitive information that the rest of the world isn’t privy to, is exposed to therapists, and it is our duty to keep this information safe. Not only is our communication in the office significant in building therapeutic trust, the way we relay information outside through calls, texts, and video chats is important too. 

As a psychotherapist in private practice for the past decade, I understand the vital importance of secure texting and voice calls and keeping protected health information confidential when interacting with clients outside of their therapy sessions. The need to uphold the highest standards of privacy led me to search for platforms that specifically offer HIPAA-compliant solutions. I wanted to ensure that my clients' well-being and personal information remain safeguarded at all times. 

The Clarity Cooperative and Spruce Health have teamed up to provide a special 20% discount to therapists, accessible with a free membership to the cooperative. We are a platform created by therapists, for therapists. All of our recommendations are therapist-vetted services, and our mission is to help you succeed in private practice with our resources and tools. 

Spruce Health: HIPAA-Compliant Texting and Voice Calls for Psychotherapists

Spruce Health is a digital health platform that aims to transform the way therapists and healthcare professionals communicate using modern technology, engage with patients, and manage their practices. The Spruce Health platform offers a suite of tools designed to streamline communication, enhance patient engagement, and ultimately improve the overall patient experience.

Spruce Health & Clarity Cooperative Membership Benefit for Therapists

Clarity Cooperative members are able to enjoy a complimentary 30 day trial of Spruce Health's advanced telehealth and communication platform. After the trial period, a code for 20% off is accessible through our benefits portal with a free cooperative membership. 

How Does HIPAA-Compliant Texting, Voice, and Video Calls Benefit a Psychotherapist? 

Enhancing Psychotherapist Secure Communication with Spruce Health

Spruce Health provides therapists with a secure and convenient platform for communication with their patients. It offers secure messaging that allows therapists to interact with their patients through text, voice, and video messages. This enhances the therapist-patient relationship by enabling convenient real-time communication while maintaining privacy and confidentiality.

Built-in Platform for Secure Video Sessions

With the rise of telehealth, Spruce Health enables therapists to offer virtual sessions to their patients in addition to doing calls and texts, all in one platform. This is particularly valuable in situations where in-person visits might be challenging, such as during times of crisis or when patients have limited mobility.

Time Management Support with Scheduled Messages

The platform allows therapists to schedule messages ahead of time such as appointment reminders, making it easier for therapists to manage their schedules and reduce the likelihood of missed appointments.

Psychotherapist Secure Communication with Automated Responses

Set up automatic responses to messages that come through while you’re in therapy sessions with clients, or have your calls silenced outside of your private practice’s business hours. 

Streamline Communication with Saved Messages

Instead of typing out the same messages to each therapy client, frequently used phrases or messages can be stored in the system to save precious time. 

Seamlessly Transition to Secure Texting and Voice Calls

Spruce Health can easily transfer your same phone number over into their system if you’re already with another service provider in order to keep things consistent for your therapy clients. 

Privacy First: HIPAA-Compliant Communication via Spruce Health

The platform is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA) regulations, which are essential for maintaining the confidentiality of patient health information.

Exclusive Discounts on HIPAA-Compliant Texting for Therapists with Clarity Cooperative

With a complimentary membership to Clarity Cooperative, access to exclusive discounts for therapists, including a 20% discount on their first year of Spruce Health membership. This promotion, alongside others for therapist-vetted services, reaffirms our commitment to providing therapists with the best resources and support for their private practices. 

Sign up for a free membership to Clarity Cooperative today and check out our membership benefits page. 

Disclaimer: We would like to clarify that we do not receive any compensation if you choose to participate in this partnership discount. Our wish is simply to provide greater access to valuable services that may help you manage your practice with greater satisfaction and ease.